Communications account manager

Lushomo helps partner organisations do good by communicating complex information effectively. We work mainly with United Nations clients and other international organisations in the areas of health, environment, education and economic development. We are mission driven and only take on work that has a positive social impact. Lushomo is growing steadily, and together we are becoming leaders in information design and research communication.

We are looking to add an Account Manager to our team at the junior or mid- level.

The right person will have a blend of creativity and technical know-how, be organised, quick to learn and work well under pressure within a small team.

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Here's what you would get out of it:

• Experience working with international organisations. The majority of our clients are from major intergovernmental agencies including the UN and OECD
• Be part of a friendly and supportive team
• Freedom to work from anywhere
• Learn the latest information design approaches from an experienced team
• Experience design thinking and human centred design in action
• Become part of a small, successful team, growing year on year
• An ideal base from which to move into a range of sectors, including UN, corporate or research – anywhere where making complex information more accessible is prized
• Work with leading researchers on issues relating to health, environment and broader international development
• Have dedicated time each week for learning and career development

This position will involve traditional project management activities such as planning, delegating and delivering to time and budget. But also, a big component of the role is digesting and summarising technical content (often health or environment, but other fields as well) to generate creative and effective solutions, communicating our ideas to designers and developers, and steering projects through to completion. This involves conceptualising visual products, such as data visualisations, infographics, animations etc.

In short: you will be figuring out what a client wants to share and how, and proposing the creative solution and process for delivering on that request. It is important that you have an interest in design and will enjoy working in an iterative, unpredictable process. You should also be willing to help out generally wherever needed; we’re a small team so we all wear multiple hats.

We often work under pressure to meet tough deadlines and within tight budgets but the work is varied and each day is different. We are always pushing the boundaries to learn new technical skills (such as interactive data design, UX/UI, augmented reality etc.) and keep our products fresh and relevant in a fast-changing communications landscape. Visit our website, Lushomo.net for lots of examples of the type of work we do.

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The applicant must

• Preferably have a Master’s degree in public health, development, communications or another relevant field, though relevant experience can be subsituted.
• Be an adaptable team player and enjoy working in a collaborative environment.
• Be able to simply and effectively communicate data and concepts.
• Have a good understanding of numbers, graphs and statistics.
• Be creative, with an interest in design.
• Have excellent writing and communication abilities in English.
• Have an eye for detail and excellent coordination and organisational skills.
• For junior-level candidates, you will have fulfilled the criteria above and be willing to get stuck in in a fast-paced, challenging environment to learn as quickly as possible how to successfully manage projects and accounts.
• For mid-level candidates, we will be expecting 3-5 years of experience successfully managing projects from start to finish in a field/industry related to our work.

Also beneficial:

• Previous experience working in visual design, media or another communications-related field.
• Knowledge of Adobe suite, GIS, Tableau, PowerBI or other design or data visualisation software.
• Exposure to any of a wide array of technical skills: data analysis, coding/development (front- or back-end), graphic design, video production, photography, etc.
• Language skills, particularly in any of the 5 UN languages other than English.
• This is a full-time, permanent position.

If you’re interested in joining the team please submit your cv and cover letter to hr@lushomo.net. Applications will be reviewed on a rolling basis until the position is filled.

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